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After-Sales Support

Fault Reporting

Report a problem with an existing mini golf hole. Clear photos and a short description help us identify the equipment and understand what happened.

Prepare your report

  • Order reference, product model and identification label, if present.
  • A description of the fault, when it started and whether it happens every time.
  • An overview photo and close-ups of the affected area.
  • A short video where helpful, plus details of any checks already carried out.

While waiting for advice

If a fault may affect safe use, take the affected equipment out of service. Do not dismantle or modify components without the appropriate instructions. Send the report and supporting photos or video through WhatsApp.

Other support services

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Request a quote

Tell us which equipment and quantities you need.

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Request a course design

Tell us about your space and the experience you want to create.

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After-sales support request

Tell us which equipment needs support. Purchase month, an overall equipment photo and an image or video showing the problem are required.

Overall photo: JPG, PNG or WebP, up to 10 MB. Problem evidence: one image (10 MB) or MP4, MOV or WebM video (20 MB). Both uploads are required.

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